Effective date: September 14, 2026
This Privacy Policy explains how Second Signet LLC (“Second Signet,” “we,” “us,” or “our”) collects, uses, discloses, retains, and protects personal information when you visit https://secondsignet.com (“Website”), create an account, contact us, or place an order.
This Privacy Policy should be read together with our Terms & Conditions, Shipping & Payment Information, and Return Policy.
We may collect information that you provide when you:
This information may include:
Please do not submit Social Security numbers, medical records, patient information, personal health information, or other information that is not reasonably necessary for your transaction or request.
The Website is not designed to receive or maintain medical records or protected health information on behalf of healthcare providers. Second Signet is not providing healthcare or medical services through the Website.
Payments are processed by third-party payment providers. Payment information is transmitted directly to the applicable payment provider according to that provider’s privacy and security practices.
Second Signet generally does not receive or store complete payment-card numbers or card security codes. We may receive limited transaction information, such as payment method, billing address, payment status, transaction identifier, and fraud-screening results.
When you access or use the Website, we and our service providers may automatically collect information such as:
We may receive information from service providers and business partners, including:
We may combine information received from these sources with information collected through the Website.
We may use personal information to:
Because Second Signet products are restricted to lawful research use, we may collect and review information reasonably necessary to evaluate purchaser eligibility and intended use.
Verification information may include:
Providing information does not guarantee that an order will be accepted. We may retain verification and refusal records when reasonably necessary for fraud prevention, compliance, dispute resolution, and legal obligations.
Where practical, please redact information that is not necessary for verification before sending documentation to us.
We and our service providers may use cookies, local storage, pixels, software development tools, and similar technologies to:
Cookies may include:
You may be able to control cookies through your browser settings or a cookie-management tool made available on the Website. Blocking essential cookies may prevent parts of the Website from functioning correctly.
Where required by applicable law, we will request consent before using nonessential cookies or provide a method to opt out.
Browser “Do Not Track” signals are not interpreted consistently across the internet. Where applicable law requires recognition of a qualifying universal opt-out mechanism, we will process that signal as legally required.
We may disclose personal information to the following categories of recipients:
We may disclose information to companies that host, operate, maintain, or support our Website and ecommerce functions, including Lightspeed/Ecwid and their service providers.
Payment, billing, transaction, account, device, and fraud-prevention information may be transmitted to payment processors, financial institutions, and fraud-prevention providers.
We may provide names, addresses, contact information, order information, and delivery instructions to shipping carriers and fulfillment providers.
We may disclose information to vendors that provide analytics, communications, email, customer support, data storage, cybersecurity, accounting, professional, or technical services.
These providers may process information only for authorized business purposes, subject to their contracts, terms, and applicable law.
We may disclose information to attorneys, accountants, auditors, insurers, consultants, and other professional advisers when reasonably necessary.
We may disclose information when we believe disclosure is reasonably necessary to:
Information may be disclosed or transferred in connection with a proposed or completed merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or other business transaction. Where required, the recipient will be required to handle the information consistently with applicable law.
We may disclose information when you direct, request, or consent to the disclosure.
Second Signet does not sell personal information in exchange for monetary payment.
We may use analytics, advertising, or similar services that receive device identifiers, cookie information, Website activity, or related data. Under some privacy laws, these activities may be considered a “sale,” “sharing,” or processing for targeted advertising even when no money is exchanged.
If Second Signet engages in an activity that provides an applicable legal right to opt out, we will provide and honor an appropriate opt-out method.
Second Signet does not knowingly sell personal information belonging to anyone under 21 years old. We do not sell sensitive personal information for monetary payment.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Retention periods vary according to the type of information, the nature of the transaction, legal requirements, applicable limitation periods, and legitimate business needs.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to technical limitations and legal retention obligations.
Second Signet uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, acquisition, use, alteration, disclosure, or destruction.
These safeguards may include encrypted Website connections, account-access controls, service-provider controls, fraud monitoring, and restrictions on access to personal information.
No method of transmission, storage, or security is completely secure. We cannot guarantee that unauthorized access, loss, misuse, or disclosure will never occur.
You are responsible for maintaining the confidentiality of your account credentials and should notify us promptly if you believe your account or personal information has been compromised.
Depending on where you reside and subject to applicable exceptions, you may have the right to:
These rights are not absolute. We may retain or continue using information when permitted or required for transaction completion, fraud prevention, security, legal compliance, recordkeeping, dispute resolution, or another lawful purpose.
To submit a privacy request, use the Contact Us page at https://secondsignet.com and begin your message with “Privacy Request.”
Describe the right you wish to exercise and provide enough information for us to identify the relevant account or transaction.
We may request additional information to reasonably verify your identity and authority. We will use verification information only to evaluate and respond to the request.
If an authorized agent submits a request on your behalf, we may require evidence of the agent’s authority and may ask you to verify your identity directly.
We will respond within the period required by applicable law. If we deny a request, we will provide an explanation when legally required.
To appeal a decision, submit another message through the Contact Us page beginning with “Privacy Appeal” and explain why you believe the decision should be reconsidered. If an appeal is denied, Texas residents may submit a complaint to the Texas Attorney General.
You may unsubscribe from promotional emails by using the unsubscribe link included in the communication or by contacting us through the Website.
Even after opting out of marketing communications, you may continue receiving nonpromotional messages concerning orders, accounts, transactions, verification, security, policy changes, or customer-service matters.
The Website and its products are intended only for people who are at least 21 years old. We do not knowingly collect personal information from anyone under 21.
If we learn that we collected personal information from someone under 21 without a valid legal reason, we will take reasonable steps to delete it, subject to applicable legal or recordkeeping requirements.
If you believe that a person under 21 provided personal information, contact us through the Website’s Contact Us page.
The Website may contain links to websites, laboratories, payment providers, shipping providers, social platforms, or other services operated by third parties.
Second Signet does not control and is not responsible for the privacy, security, or data-handling practices of third parties. This Privacy Policy applies only to personal information processed by Second Signet.
Review the privacy policies of third-party services before providing information to them.
Second Signet is operated in the United States and primarily serves the United States.
If you access the Website from another country, your information may be transferred to, stored in, and processed in the United States or other locations where our service providers operate. Privacy laws in those locations may differ from those in your country.
Second Signet does not represent that the Website or its products are appropriate or lawfully available in every jurisdiction.
We may update this Privacy Policy to reflect changes in our practices, services, technology, or legal obligations.
When changes are made, we will revise the effective date at the top of the policy. We may provide additional notice when required by law.
Changes apply prospectively unless otherwise stated or required by law.
This Privacy Policy forms part of and is incorporated into the Second Signet Terms & Conditions.
Questions or disputes relating to this Privacy Policy are subject to the applicable provisions of the Terms & Conditions, except where those provisions conflict with non-waivable privacy rights.
For questions, concerns, or requests regarding this Privacy Policy or Second Signet’s data practices, contact us through the Contact Us page at:
Begin privacy-related messages with “Privacy Request” or “Privacy Appeal,” as appropriate.
